Privacy Information

Visitors and clients are assured of our commitment to the safety, security and confidentiality of personal and portfolio information on this web site. We have taken extensive steps to prevent unauthorized access to this information.

Securities laws require us to collect personal information, such as your name, address, and birth-date. This means that we must sometimes share information with others (such as outside vendors who provide trading, custody, record keeping and performance reporting services, for your portfolio). These vendors are only transmitted information that is as required by governing legislation and other regulatory and government entities.

Our primary goal in collecting personal information is to provide you with a smooth, efficient and customized experience. This allows us to provide features that meet your needs, and to customize our service to make your experience easier.

Electronic privacy is a vital element in the ongoing success of the Internet. The information you enter here will be kept in strict confidence and will never be sold or rented.

Cookie Policy

A “cookie” is a small piece of encoded information sent by a web server to be stored on your web browser (e.g. Internet Explorer, Firefox) to collect information on how you browse the site. Cookies are used to: measure how you use the website so it can be updated and improved based on your needs as well as to remember the notifications you’ve seen so that we don’t show them to you again.

It is important that your browser is set to accept these cookies, otherwise you will not be able to enjoy the site fully. The cookies stored on your web browser do not contain any personal information. The cookies are encrypted and only the GuardCap web servers can read them.

If you do not know what cookies are, or how to control or delete them, then we recommend you visit for detailed guidance. Types of cookies we use

Currently we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete GuardCap cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, "Private Browsing" in Firefox and Safari etc.)

This website currently uses the following for Googly Analytics:  _ga to count the number of visitors to the site and _gat which is used to manage the rate at which page view requests are made.

Additional cookie types used on the site include:
  • UMB_UCONTEXT - non identifiable information relating to the function of the service.
  • UMB_UPDCHK - non identifiable information relating to the function of the service.
  • XSRF-TOKEN - non identifiable information to aid in providing security to the end user and the service from attacks.
  • XSRF-V - non identifiable information to aid in providing security to the end user and the service from attacks.

Log Files

We may use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.


This web site takes every reasonable precaution to protect users' information. When you submit sensitive information via the web site, your information is protected both on-line and off-line.

When users enter sensitive information online, that information is encrypted and is protected with encryption software.

While we use encryption to protect sensitive information online, we also do everything in our power to protect information off-line. Access to all of our users' information is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Furthermore, all employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers that we use to store personally identifiable information are kept in a secure environment.

Site and Service Updates

We also send the user site and service announcement updates which contain important information about the service. We communicate with the user to provide requested services and in connection with issues relating to their account via e-mail or telephone.

Correction/Updating Personal Information

If a user's personally identifiable information changes, or if a user no longer desires to use our services, we will endeavour to provide a way to correct, update or remove that user's personal data provided to us.

Notification of Changes

If we decide to change our privacy policy, we will post an updated policy so that you can always be aware of what information we collect, how we use it, and under what circumstances we disclose it.

If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Your Consent

By using this web site, you consent to the collection and use of your personal information by GuardCap Asset Management Limited, its affiliates, partners and associated businesses.

We welcome your questions and comments about privacy. Please Contact Us with any inquiries.

© 2016 GuardCap Asset Management Limited. All rights reserved.

GuardCap Asset Management Limited

GuardCap is a wholly-owned subsidiary of Guardian Capital Group Limited (GCG), a Canadian group which was founded in 1962 and whose shares are quoted on the Toronto Stock Exchange.

6th Floor, 11 Charles II Street
St James’s, London, UK

T : 44·20·7907·2400
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